We have a range of EFT managed service options, from light touch configuration, upgrades and support in UK office hours, through to a fully managed service including day-to-day workflow and user management, monitoring, reporting and 24/7 support. We work with you to identify your EFT server managed service requirements.

Users of Globalscape software can learn how to use EFT to its full capabilities through our training programmes.
We provide training for all levels, delivered by an EFT expert, at your location, via the web, or at a local training centre. Offerings range from a one-day course on EFT fundamentals to a week-long, in-depth programme.

Does your organisation already have EFT but it is out of date? Perhaps it has not been used for a while or you are only using part of its functionality. We can conduct an EFT health check to get the software working at optimum efficiency. This could include upgrades with a large version gap or delving into the detail of workflows, to make sure they work.

Have you just purchased EFT to replace a different solution or home grown scripts? Are you upgrading the operating system or hardware, moving to a public or private cloud infrastructure, or moving to a HA set up? Our experts will migrate EFT seamlessly for you or help to set up the workflows your need to keep your business moving.

Our EFT experts will review the modules you are using against modules you have licensed, and help identifying other EFT functionality that can address your requirements or help your business. This may include additional modules, unearthing functionality your not aware of or looking at whether you have the correct version for your use cases.

Pro2col’s technical support packages are especially helpful for UK businesses utilising EFT as it’s a US solution and time zone delays are an issue for urgent queries. Typically US vendor support comes online at around 2 pm to 3 pm UK time. Our expert technical engineers have taken the required training to support Globalscape solutions.