NEED GLOBALSCAPE EFT SUPPORT?
Find out about how EFT experts can support you …
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TECHNICAL SUPPORT
EFT MAINTENANCE
GLOBALSCAPE EFT TECHNICAL SUPPORT
Pro2col are Master Partners for Globalscape EFT and accredited support services. This is especially helpful for UK businesses utilising EFT as it’s a US solution and time zone delays are an issue for urgent queries. Typically US vendor support comes online at around 2 pm to 3 pm UK time.
Pro2col can fill that void. Our expert technical engineers have over seven years’ file transfer experience and have taken the required training to support Globalscape solutions.
Even better, get as much or as little assistance as you need, adjustable to your changing requirements via our managed service. Free up your time, save money and let us take on responsibility for managing your EFT server.
We can offer you different types of support package:
- UK office hours ( 9am -5pm)
- 24x7x365
- Professional services credits
- Fully Managed Service
GLOBALSCAPE EFT SOFTWARE MAINTENANCE
A support package with Pro2col also includes maintenance on your EFT solution.
This means you will receive all upgrades of the solution as and when they are released by Globalscpae. Ensuring you are keeping your solution future-proofed and have access to all the developments, and enhancements to the solution.
Do you have an EFT solution which is not supported or is an old version?
Don’t worry our EFT experts can asses which version of the software you are on and plan a safe upgrade path to ensure your solution continues to work and get you up to the latest software.