EFT SUPPORT & MAINTENANCE
Does your organisation already use EFT? There are benefits to working with Pro2col that you won’t find anywhere else.
We are the UK’s Globalscape Master Partner. Work with us to improve the efficiency of your EFT Server and increase your support and maintenance benefits.
UK support hours
Extend your levels of support and don’t wait around for US time zones. Our support and maintenance contracts provide support in UK hours, plus Globalscape’s US hours support.
Training
As Certified Training Partners for Globalscape, we can up-skill your team or train new recruits. We can even train administrators to get the most out of the software, remotely or on-site.
Add EFT modules
With access to all of EFT modules we can help you add extra functionality to your EFT Server. Additional modules can address GDPR needs, detailed reporting and much more.
Software maintenance
As well as providing support, we will keep you informed of all software updates as and when they happen. This means you benefit from Globalscape EFT continually being improved and developed.
Health check
Many EFT Servers are using old or unsupported versions. Our health check service identifies risks and our experts advise how to make the most out of the investment in the existing software.
Top Tips
Our EFT Certified experts write articles enabling you to make the most out of the software. They provide technical tips, tricks and the latest updates straight to your inbox.
WHY WORK WITH PRO2COL?
Part of your team
We don’t just sell and support Globalscape EFT. We become part of your team, informing you of updates, sharing knowledge and always on hand as your go-to expert. We’ll guide you through your file transfer life-cycle.
Save money
We can break down complex tier pricing of Globlascape EFT to just the modules you require. Our professional services are considerably cheaper than Globalscape’s, with the added bonus that we can be on-site as well as remote.
More for your money
Buying Globalscape EFT through Pro2col gives you extra support for your money. We add support during UK hours to Globalscape’s default US support hours. You will also receive extra knowledge share and handy top tips.
